Yintoni uLawulo lweCandelo lokuNikezela ngeenkonzo?

Ukupakisha imveliso ngendlela esebenzayo ngumahluko phakathi kokuma eshelufini ephezulu kunye nokuqokelela uthuli kwikona engasemva. Kwakhona ngumahluko phakathi kokwenza umbono wokuqala okhumbulekayo kumthengi kunye nokunyamalala kwi-blur yemihla ngemihla. Xa uyila ukupakisha okusebenzayo, kubalulekile ukugxila kwiimfuno zomsebenzisi wokugqibela kuqala kulandele iimfuno zabasasazi bakho kunye neshishini lakho. Oko kuthetha ukuyila ukupakisha okudala ixabiso elongezelelekileyo, okwenza kube lula kwaye kunqweneleka ukuba abathengisi bakunike indawo efanelekileyo, kwaye akudingi mboleko yeshishini elincinci ukuze uvelise. Qhubeka ufunda ukuze ufumane indlela iarhente ejongana ngayo nokupakisha inyathelo elinye ngexesha ukuze ifumane iziphumo ezimangalisayo.

Okokuqala kufuneka sazi ukuba sithetha ukuthini xa kuthethwa ngothungelwano lokubonelela ngeenkonzo. Le yinethiwekhi eyenza yonke inxalenye yemveliso yakho, ukusuka ekufumaneni izinto ukuya ekwenzeni, ekuthengiseni nasekufikeleleni kubathengi. Yenziwe ngabantu ngabanye, ababoneleli, izixhobo kunye nayo nayiphi na enye into enikezela ngeempahla okanye iinkonzo zakho, kwaye ubungayi kuba naphi na ngaphandle kwayo. Uthungelwano lokubonelela lubandakanya uthotho lwamanyathelo kunye neenkqubo zokufikelela kwizinto eziluhlaza ukuya kwiimveliso ezigqityiweyo, kunye nabantu abafuna ukufumana ixabiso elifanelekileyo kunye nokuthembeka kwinqanaba ngalinye. Kunokubakho ukuphazamiseka okuninzi kunye nemiba ukusuka ekunqongophaleni ukuya kwimfazwe enokuchaphazela uthungelwano lwakho lokubonelela ngeenkonzo, ngoko ke kufuneka uzame ukuvumela oku kwaye ube neengxaki ezikhoyo. Ezi kunye nezinye izinto ezichaphazela uthungelwano lwakho lokubonelela ngeenkonzo zisizisa kuLawulo lweThungelwano lokubonelela ngeenkonzo.

Njengoko kuvakala, i-SCM izama ukulawula nokulungelelanisa uthotho lokubonelela ngeenkonzo ukunciphisa iindleko, ukuhambisa iimveliso ngokukhawuleza kunye nokuphepha iingxaki ezinokuvela. Kubaluleke kakhulu kwimarike yanamhlanje ukuqinisekisa ukuba yonke into kwishishini lakho ibonisa igama lakho elihle kunye nophawu lwakho. Amatyala, izihloko ezimbi kunye nokukhunjulwa kwemveliso zonke zibiza kakhulu kwaye zonakalisa kwaye kungcono ukuba ziphetshwe. Umphathi wekhonkco lokubonelela ngeenkonzo olungileyo uya kukufumana yonke into oyifunayo ngaphandle kwanoma yintoni enokubangela iingxaki kamva.

Ikhonkco lokubonelela lineendawo ezininzi, kwaye kwinqanaba ngalinye inkampani inokonga imali ngokukhawuleza nangokusebenza kakuhle, okanye ilahlekelwe yimali xa ingekho. Iimpazamo zabantu, ukunqongophala kunye nokuhanjiswa kancinci zezinye zeengxaki zemali ezinokuvela, ngoko ke uLawulo lweCandelo lokubonelela luzama ukulawula uthutho lwalo lonke icandelo kwizigaba zalo ezihlanu eziphambili:

•Ingcinga, icebo okanye icebo

•Ukufumana izinto zokwenza imveliso kunye nayo nayiphi na into efunekayo

•Ukuvelisa

•Ukuhanjiswa

•Imbuyekezo

Kwinqanaba ngalinye kula kulula ukubona ukuba kutheni ukusebenza kakuhle kubalulekile. Ngaphandle kwezinto ezisetyenzisiweyo imveliso ayinakwenziwa. Ukuba kukho ukuqhawuka okanye ukulibaziseka ekuvelisweni okanye ekuhanjisweni, umthengi akayi kuyifumana imveliso yakhe, kwaye ukuba akukho nkqubo ikhawulezayo yokubuyisela, ingxaki encinci inokuba nkulu kakhulu.

Umsebenzi womphathi wecandelo lokubonelela ngeenkonzo kukujonga kwinqanaba ngalinye ukuba ixabiso liphantsi kangangoko kunokwenzeka ngelixa enika umgangatho ochanekileyo, aze azame ukuqikelela, ukuthintela kunye nokulungisa naziphi na iingxaki ezinokubakho.

Oku kungenziwa ngokusebenzisa iinkqubo zobuchwepheshe kunye nophuculo, ukwenza iinkqubo ezithile kunye nokunciphisa imisebenzi ngokuzenzekelayo, kunye nokusebenzisa iinkampani zangaphandle ukunyamekela yonke into. Kunokuba luncedo kakhulu ukusebenzisa amava kunye nobuchule bomnye umphathi kummandla othile, okanye nabathengisi kunye nezixhobo ezithile. Banokuba sesimweni esingcono sokuqikelela iingxaki ezinokubakho kwaye babe neendlela zokuphendula ngaphandle kweendleko zokuqeqesha umntu osekhaya ukuba athathe uxanduva.

Amashishini amancinci namakhulu ngokufanayo ajongene nobunzima obuninzi namhlanje ekulinganiseni iindleko kunye nomgangatho kunye nenzuzo. Ikhonkco lokubonelela linokuba ngumngxuma omkhulu okanye lingaba yimpahla ngokuxhomekeke kwindlela elilawulwa ngayo. Kweli hlabathi leendaba ezisebenza iiyure ezingama-24 ngoko nangoko kunye noqoqosho lwehlabathi, inxalenye nganye yekhonkco lakho kufuneka ingabi natyala ukuze kuthintelwe iindleko ezimbi kunye nezenzo zomthetho.

Kwakhona awufuni abathengi abangonwabanga ngeemveliso ezikumgangatho ophantsi, okanye abathengi abangakwaziyo ukufumana iimveliso zabo ngexesha elifanelekileyo. Kuyenzeka ukunqongophala nokuphazamiseka, kwaye ukuba uthungelwano lwakho lokubonelela lusebenza kakuhle kwaye lulawulwa kakuhle, oku kufuneka kube kuncinci kwaye kungachaphazeli ishishini lakho ekugqibeleni.

Iinkonzo zokubonelela ngeenkonzo bezisoloko ziyinxalenye yamashishini, kodwa ngoku kubalulekile ukuba ulawule ezakho ukuze ufumane okuninzi kwinkampani yakho. Ukusuka ekuphepheni imiba emikhulu nasekusombululeni iingxaki ukuya ekwandiseni inzuzo nokusebenza kakuhle ngelixa unciphisa iindleko kunye nenkunkuma, uLawulo lweeNkonzo zokubonelela ngeenkonzo ngoku luyinxalenye ebalulekileyo yeshishini lakho. Jonga indlela ikhonkco lakho lokubonelela ngeenkonzo elinokusebenza ngayo ngakumbi kwaye lingabizi kakhulu namhlanje.

Ukuthembeka yenye yezona zinto zibalulekileyo kwishishini xa kuthethwa ngokuzinza nokuqhubeka. Oku kungenxa yokuba ukusekwa kobudlelwane bexesha elide nabathengi, ababoneleli, kunye nabasasazi kuxhomekeke ekuthembekeni nasekuzithembeni kwigama leshishini. Ulawulo lomgangatho yenye yezona zinto ziphambili ekufuneka ziqwalaselwe xa kukhethwa umthengisi. Imfuneko yokumisela ukuthembeka sisizathu esisisiseko solawulo lomgangatho.

Ulawulo lomgangatho lubhekisa kwinkqubo yokuhlola ukuba zeziphi iimveliso kumgca wokuvelisa okanye wemveliso eziya kudlula kwinkqubo elandelayo okanye kwitshaneli yokusasazwa. Lubandakanya ukuhlola ukuba zeziphi izinto kwimveliso ezilungileyo ngokwaneleyo ukuba zidlule kwinkqubo elandelayo okanye zibe ngaphantsi kokunqwenelekayo kwaye ziya kulahlwa okanye ziphinde zilungiswe. Ulawulo lomgangatho ekuqaleni yayiyinkqubo yokuthobela imithetho nemigaqo ekhoyo. Umzekelo, ulawulo lomgangatho kwizixhobo zombane belukho ngenxa yemithetho engqongqo yokhuseleko lomlilo. Ekuqaleni lwaluthathwa njengendleko yokwenza ishishini, akukho nto ingaphezulu. Namhlanje, lwaqala ukuba yindleko eyongeziweyo kwiinkampani ezinkulu ezinemisebenzi enzima. I-Nestle, umzekelo, inendawo yokulawula umgangatho kuyo yonke imveliso egqityiweyo abayizisayo. Ngaphandle kokuqinisekisa ukuba iimveliso ezilungileyo ziyafika kwimarike, ikwabanceda bonge iindleko zokubuyiselwa kwemveliso okanye ukumangalelwa ngeengozi zempilo. Ekuhambeni kwexesha, njengoko umgangatho weemveliso ufika kwimarike, abathengi kunye nabasasazi baya kuqala ukuthemba ukuhambelana kwemveliso. Xa imveliso ifumana ababoneleli bento ethile, kuya kuba kubalulekile ukufumana umbono weenkqubo zokulawula umgangatho zomvelisi ukuqinisekisa ukuba ngumthombo wemveliso othembekileyo. Oku kuya kunceda ekuqinisekiseni ukuthembeka kwento ethengiswayo kumgca wonke wokuthengisa.

Xa kuthethwa ngolawulo lomgangatho, umntu kufuneka ajonge umgaqo-nkqubo jikelele wolawulo lomgangatho opheleleyo (TQM) womthengisi. Oku kudla ngokubekwa kwiingxelo zikawonke-wonke malunga neenkampani, ngoko ke kuya kuba ngumthombo osebenzayo wolwazi malunga nolawulo lomgangatho. Kwi-TQM, inkampani iya kuphuhlisa uhlahlo-lwabiwo mali olusekelwe ekusebenzeni kwangaphambili. Umahluko uya kuchongwa phakathi kokusebenza kokwenyani kunye nohlahlo-lwabiwo mali oluphuhlisiweyo. Umahluko wemveliso onxulumene nezinto ezithile zemveliso uya kuchongwa ngokumalunga nemigangatho ephuhlisiweyo yinkampani. Umahluko unokunxulunyaniswa nezixhobo okanye umsebenzi. Kwinto nganye, umahluko uya kwahlulwa ube ngumahluko wamaxabiso okanye umahluko wobungakanani. Oku kuya kubavumela ukuba bahlule iingxaki zangoku ngemveliso. Umntu ophethe ukufumana imveliso kufuneka akwazi ukuchonga inkampani enemigaqo-nkqubo yokulawula umgangatho ezinzileyo ngokubona ukuba balawula njani ezi zinto ziguquguqukayo.

Ulawulo lomgangatho lubandakanya ukubeka iindawo zokuhlola kumgca wemveliso ukuqinisekisa ukuba iinkqubo ezibalulekileyo ezisetyenziswayo kwiimveliso. Lubandakanya uvavanyo lweemveliso ezidlula kwiinkqubo ezithile ukuqinisekisa ukuba akukho zinto zingaphantsi komgangatho eziya kufikelela kwimarike. Nangona iindawo zokuhlola ekuqaleni zaziphathwa njengemiqobo, ixabiso lazo kumashishini liye landa kwiminyaka yakutshanje. Ukusekwa kweendawo zokuhlola ezininzi kuyo yonke inkqubo yemveliso kuvumela iinkampani ukuba zibone iintlobo ezininzi zeziphene ezinokufika kwimarike ukuba azibonwa. Kukwanceda ekuchongeni iingxaki ezithile kumgca wemveliso. Umzekelo, ukuba neendawo zokuhlola ezahlukeneyo kumgca wendibano kunye nomgca wokupakisha kuya kunceda abaphathi ukuba bachonge ukuba iingxaki zemveliso zivela kumgca wendibano okanye kumgca wokupakisha. Ngaphandle koku, ukuphuculwa okunokwenzeka kumgangatho wemveliso kuya kuphunyezwa ukuba iziphene zenkqubo yangoku zichongiwe. Iindawo zokuhlola zinokubiza kakhulu ngokweendleko, ixesha, kunye nomsebenzi, yiyo loo nto kufuneka zimiselwe ngobulumko, ukuqinisekisa ukuba ulawulo lomgangatho aluyi kubiza ngaphezu kokuba luza kubonelela ngeenzuzo.

Nangona ezinye zezi zinto zicacile kakhulu kwaye zikhethekile ukuba zingaxoxwa ngabantu ngokubanzi, ingongoma ephambili apha kukwazi ukuba umgaqo-nkqubo wolawulo lomgangatho uyasebenza na. Ukuba nokuqonda okusisiseko kwezi ngcamango zikhankanyiweyo apha ngasentla kuya kunceda ukuxhobisa abaphathi bobonelelo ekufumaneni imveliso ngokufanelekileyo. Ukwazi ngolawulo lomgangatho kubaluleke kakhulu kuba kungenisa ukuthembana ezingqondweni zabathengi. Xa ukhangela imveliso, kubalulekile ukufumana imveliso enokubonwa njengokuthenga okuxabisekileyo. Ngale ndlela, iya kuba lukhetho lokuqala kubathengi abaninzi kubathengi bakho.